Services

Picture of a laptop and a worklist of items, key tools in successful project management

Project Management

With over 15 years of proven success driving business value, I provide certified Project Management leadership to help your organization execute complex initiatives from inception to completion. As a certified Project Management Professional (PMP), I blend industry best practices with Agile, Waterfall, and hybrid methodologies to tailor execution to your unique company goals.

My approach goes beyond simply tracking tasks; I focus on strategic leadership, creative problem-solving, and building the necessary stakeholder trust to ensure project success

Core Project Management Capabilities:

  • Leading Cross-Functional Teams: I excel at uniting diverse, highly matrixed groups. Whether managing global offshore developers, coordinating hardware vendors and local contractors for physical retail pilots, or aligning technical and operations teams, I ensure all groups are moving toward a unified vision.

  • Rapid Onboarding & Execution: I thrive in complex environments and am highly skilled at coming up to speed quickly on new technologies and in-flight projects. Whether stepping into a highly technical Business Intelligence project and rapidly learning new database queries, or taking over a multi-year University HR centralization program mid-stream, I quickly evaluate existing charters, identify success criteria, and keep deliverables on track.

  • Strategic Leadership: I bring a strong, collaborative mindset to every engagement, specializing in setting a clear product vision, mitigating risks, resolving conflicts, and establishing long-standing partnerships with key stakeholders.

Business Analyst partners with stakeholders and customers to find ways to optimize processes and tools to meet customer needs.

Business Analysis

With over 15 years of experience, I specialize in bridging the gap between high-level business strategy and technical execution. As a seasoned Business Analyst, I excel at researching complex problems, analyzing data, and defining requirements that drive tangible business value from reducing process times to saving millions of dollars. I leverage strong analytical thinking and a collaborative mindset to ensure technical solutions perfectly align with your company's unique goals.

Core Business Analysis Capabilities:

  • Requirements Gathering & Agile Execution: I am highly skilled at translating stakeholder needs into actionable technical requirements, Epics, and user stories using Agile methodologies. Whether writing pseudo-code and mapping complex data for new recruiting data warehouse tables or managing a product backlog in Jira, I ensure development teams have exactly what they need to succeed.

  • Process Improvement & Risk Mitigation: I actively look for ways to optimize operations. By facilitating Failure Modes and Effects Analysis (FMEA), I have successfully identified root causes of system bottlenecks, reducing a critical month-end reporting cycle from 5 days to just 2 days, and building crucial fail-safes into custom development projects.

  • UX Research & Prototyping: I combine analytical rigor with a strong focus on the end-user. My expertise includes conducting competitive benchmarking, directing usability studies, and developing interactive wireframes and prototypes using Axure RP to facilitate stakeholder feedback before development even begins

Business Process Improvement

Scaling a business requires workflows that are efficient, repeatable, and measurable. Drawing on 15+ years of experience, I provide expert Process Improvement services designed to eliminate operational friction and drive tangible ROI. From untangling messy data pipelines to standardizing complex operational hand-offs, I help your teams work smarter, not harder.

  • Identifying Inefficiencies: Proven ability to lead deep-dive analytical exercises, such as FMEA, to uncover the root causes of process delays and system vulnerabilities.

  • Building Scalable Workflows: Expertise in mapping "as-is" and "to-be" processes, and establishing repeatable intake tools, reusable project templates, and standardized procedures that drastically reduce manual effort.

  • Measuring Success: Skilled at establishing Service Level Agreements (SLAs), operational KPIs, and performance dashboards that provide critical visibility into operational health and highlight areas for ongoing improvement.

Process mapping is a great tool for process reengineering. The visual representation of processes can identify process bottlenecks and non-value added steps

Project Management Toolkits

My Project Management Toolkits offer a hands-on, collaborative learning experience designed specifically for small to medium-sized businesses. I don't just hand you a template, I partner with your team to integrate industry-standard tools adapted to your unique organizational needs

How It Works

  1. Targeted Training: We begin with an interactive training session (via specialized presentations) to ground your team in core project management principles.

  2. Tool Walkthrough: We review specific, actionable templates designed to solve your toughest business issues.

  3. Real-World Application: We work together to immediately apply these tools by filling out the templates based on one of your current, active projects.

Featured Toolkits

The Risk Mitigation Toolkit for Rapid Growth

Projects fail not because of bad work, but because of unmanaged risks. This toolkit shifts your team from constantly putting out fires to proactively preparing for the unknown.

The Executive Decision-Making Toolkit

Have you ever walked out of a meeting with more questions than answers and no clear decision? This toolkit is designed to architect the path to swift executive decision-making.

Building Strong Stakeholder Partnerships Toolkit

When diverse stakeholders have different expectations for a project, shifting requirements inevitably lead to scope creep. This toolkit shifts your team from constantly battling misaligned goals to building strong partnerships.

Critical Path Toolkit to Improve On-Time Delivery

This toolkit shifts your team from reacting to constant timeline slippage to proactively managing your critical path for predictable, on-time delivery.

Need more hands-on support?

These toolkits are just the beginning. If your organization needs deeper structural roadmaps or dedicated bandwidth to proactively manage risks and stakeholder expectations, I provide full-service project management and business analysis consulting. With a proven track record of nimble problem-solving and cost savings, I can augment your internal resources to ensure your initiatives deliver their expected ROI.